FAQ

Do you ship anything?

No. The STL pack is a digital product. No physical item will be shipped. Support is one 60-minute online troubleshooting session. No physical product will be shipped.

What is included with the STL Pack?

STL Downloads, Printer Chat, Print Guides, and Announcements. It does not include 1-hour printer support.

What is 1-Hour Printer Support?

One 60-minute online session. Access lasts 3 days. You get Support Chat and a Session Guide. It does not include STL files, physical repair, shipping, or on-site service. It is not lifetime or unlimited support.

How do I pay?

One-time payment, card only. There are no subscriptions.

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